Recently, I planned a refreshing two-day trip to Kashi (Varanasi), one of the most spiritual and culturally rich destinations in India. After completing our visit, we prepared for our return journey on the Vande Bharat Express (Train No. 22435), scheduled to depart from Varanasi to New Delhi at 3 PM. To avoid any last-minute rush, we reached the railway station around 2 PM and spent some time relaxing in the waiting room.
The station environment was calm and well-managed, which added to our overall comfort. While waiting, we noticed that the Vande Bharat train had already arrived on platform number 1, standing gracefully with its modern design and clean appearance. As the departure time approached, there was a sense of excitement among passengers.
At exactly 2:40 PM, the boarding gates were opened in an organized manner, ensuring a smooth flow of travelers. We proceeded towards our coach without any confusion and easily located our seats in coach C10. The entire boarding experience was well-structured and hassle-free, reflecting efficiency and proper management. Settling into our seats, we felt relaxed and ready to enjoy a comfortable and memorable journey back home.
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Amazing Cooperation and Positive Environment in Vande Bharat
There were three members in my family, but our seats were in different places. We requested a lady to switch seats, and she happily agreed, allowing all three of us to sit together. Seeing such cooperation from fellow passengers truly warmed my heart.
As soon as we sat down, we received complimentary water bottles, which were included in the ticket. The full AC in the train was a relief in the scorching heat, though it felt a bit too cold. I called the helpline number provided in the coach, and someone spoke very politely and quickly had the AC temperature reduced.
Cleanliness and Convenience
We ordered onboard snacks because we had selected “no food” while booking the ticket. The staff member served the food first and took the payment later — a gesture that inspires trust. Cleaning was done immediately after we finished eating.
The toilets — one Indian and one Western — were very clean. Great attention was given to hygiene.
The outside view, window shields, and the display showing speed, time, and upcoming stations made the journey even more enjoyable.
Safety, Support, and Reliability
The Vande Bharat train system shows its complete operational capabilities through its three main functions of speed operation and passenger comfort and its safety measures and its system reliability.
The emergency situation demonstrated Vande Bharat’s operational reliability because its staff members responded quickly and passengers provided their support.
A Sudden Problem
Just as everything was going smoothly, my 8-year-old daughter fell ill. She already had some stomach pain and started vomiting 3–4 times as soon as she boarded the train, followed by a headache. We were very worried.
When no medicine seemed to help, I called the helpline again. Within minutes, there was an announcement on the train:
“If there is a doctor on board, please proceed to seat number 52 in coach C10.”
A Testament to Humanity
Within 5 minutes, four doctors arrived one by one. They examined my daughter. Truly, doctors are like a form of God.
The train staff provided medicine from their first-aid kit, which was administered as per the doctors’ advice. Within a short time, my daughter felt relief and fell asleep.
Gratitude & Reflection
This journey became an emotional and memorable one for me. I want to thank:
- The creators of the Vande Bharat train,
- Its humble and helpful staff,
- The passengers, and
- Those angel-like doctors.
This journey taught me that when the system is efficient and people are helpful, any trip can be comfortable and safe.
